Learn the secret of Selfridges’ success from Alan O’Neill, the mastermind behind the 7-Steps to Profit program that grew the department store’s revenue from £45 million to £200 million in just a few years. Thanks to this program, Selfridges has been awarded multiple accolades as the ‘Best Department Store in the World’. Alan’s 7-Steps to Profit has also transformed other iconic brands such as Toyota, Getty Images, Harrods, the United Nations, Dubai Duty Free, Primark, Intel, and Moet Chandon.
Alan can guide your team through his structured path to profit increase, customizing his insights to fit your business needs. His no-nonsense expertise, infectious enthusiasm, and vast experience can reignite your company’s passion for growth. Renowned for his focus on people, Alan understands the direct link between a thriving company culture and improved commercial results. He can help your team identify your unique company culture to gain maximum competitive advantage.
As a seasoned expert in managing organizational change, Alan can help your team navigate challenges and overcome resistance. His tried-and-tested formula will transform customer service into meaningful experiences that your customers crave. Practical, empathetic, and highly commercial, Alan’s passionate style will inspire and challenge your organization to grow, using real-life business models and memorable success stories.
Alan O’Neill brings 30 years of industry experience across various sectors, including retail, manufacturing and distribution, FMCG, financial services, hospitality, professional services, motor, travel, and tourism. His work history spans blue-chips and PLCs, SMEs, and family businesses across Europe and the Middle East.
Learn the secret of Selfridges’ success from Alan O’Neill, the mastermind behind the 7-Steps to Profit program that grew the department store’s revenue from £45 million to £200 million in just a few years. Thanks to this program, Selfridges has been awarded multiple accolades as the ‘Best Department Store in the World’. Alan’s 7-Steps to Profit has also transformed other iconic brands such as Toyota, Getty Images, Harrods, the United Nations, Dubai Duty Free, Primark, Intel, and Moet Chandon.
Alan can guide your team through his structured path to profit increase, customizing his insights to fit your business needs. His no-nonsense expertise, infectious enthusiasm, and vast experience can reignite your company’s passion for growth. Renowned for his focus on people, Alan understands the direct link between a thriving company culture and improved commercial results. He can help your team identify your unique company culture to gain maximum competitive advantage.
As a seasoned expert in managing organizational change, Alan can help your team navigate challenges and overcome resistance. His tried-and-tested formula will transform customer service into meaningful experiences that your customers crave. Practical, empathetic, and highly commercial, Alan’s passionate style will inspire and challenge your organization to grow, using real-life business models and memorable success stories.
Alan O’Neill brings 30 years of industry experience across various sectors, including retail, manufacturing and distribution, FMCG, financial services, hospitality, professional services, motor, travel, and tourism. His work history spans blue-chips and PLCs, SMEs, and family businesses across Europe and the Middle East.
