Business & Leadership

Matt Dixon

Keynote Speaker Topics

Author
Business
Customer Experience
Customer Service
Marketing
Organisation
Strategy

Popular Talks

  • The JOLT Effect: How High Performers Overcome Customer Indecision – Focused on overcoming customer indecision and closing more sales.
  • The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results – Discussing strategies for identifying and engaging key decision-makers.
  • Mastering The Challenger Sale: Revolutionizing Customer Conversations

About Matt Dixon

Matt Dixon is a Founding Partner of DCM Insights—a boutique consulting and training firm that uses research-backed methods to help organizations to better attract, retain and grow their client relationships.

A noted business researcher and writer, Matt is a sought-after advisor to leadership teams around the world.

He is best known as the co-author of four of the most important sales and customer experience books of the past twenty years, including The Challenger Sale, which has sold more than a million copies worldwide and was a #1 Amazon and Wall Street Journal bestseller.

His most recent book is The JOLT Effect: How High Performers Overcome Customer Indecision, which was released in September 2022.

In addition to his books, Matt is a frequent contributor to Harvard Business Review on topics ranging from sales effectiveness to customer experience strategy.

He holds a Ph.D. from the University of Pittsburgh and currently resides in the Washington, DC area with his family.

About Matt Dixon

Matt Dixon is a Founding Partner of DCM Insights—a boutique consulting and training firm that uses research-backed methods to help organizations to better attract, retain and grow their client relationships.

A noted business researcher and writer, Matt is a sought-after advisor to leadership teams around the world.

He is best known as the co-author of four of the most important sales and customer experience books of the past twenty years, including The Challenger Sale, which has sold more than a million copies worldwide and was a #1 Amazon and Wall Street Journal bestseller.

His most recent book is The JOLT Effect: How High Performers Overcome Customer Indecision, which was released in September 2022.

In addition to his books, Matt is a frequent contributor to Harvard Business Review on topics ranging from sales effectiveness to customer experience strategy.

He holds a Ph.D. from the University of Pittsburgh and currently resides in the Washington, DC area with his family.

Keynote Speaker Topics

Author
Business
Customer Experience
Customer Service
Marketing
Organisation
Strategy

Popular Talks

  • The JOLT Effect: How High Performers Overcome Customer Indecision – Focused on overcoming customer indecision and closing more sales.
  • The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results – Discussing strategies for identifying and engaging key decision-makers.
  • Mastering The Challenger Sale: Revolutionizing Customer Conversations